Privacy Policy

Effective Date: 06/24/2025
Last Updated: 06/24/2025

At Met Tran Federal Credit Union, your privacy is our priority. We are committed to protecting the personal information of our members and visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our online services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including but not limited to:

• Name, address, phone number, email
• Social Security Number
• Account or loan information
• Employment and income details

Non-Personal Information

Information automatically collected when you visit our site:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide and manage your accounts and services
• Process transactions and loan applications
• Communicate with you about your accounts
• Improve our website and digital services
• Protect against fraud and ensure security

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only as allowed or required by law, including with:

• Credit reporting agencies
• Regulatory and law enforcement agencies
• Service providers who help us operate our business (e.g., IT or payment processors)

All service providers are required to maintain the confidentiality and security of your information.

4. Cookies and Online Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of our site.

5. Protecting Your Information

We use industry-standard security measures to protect your information, including:

• Secure Socket Layer (SSL) encryption
• Firewalls and intrusion detection
• Strict access controls

Despite our efforts, no system can be 100% secure. We encourage members to practice safe browsing and protect their login credentials.

6. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children without parental consent.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any site you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us: